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Training & Support
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We provide several training and support options to get you started using our CC-Assist software programs and empower you
to use them to their maximum potential. These include:
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Integrated HTML Help System
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All of our programs include a comprehensive integrated HTML help system which provides conceptual overviews
of how to use the various parts of the program, hands-on exercises, and step by step instructions
for many daily processes. The information in our Integrated Help Systems is organized by topic and by index,
and can be easily searched using a key word or phrase.
Help topics which you want to be readily accessible for future use can be stored in a "Favorites" section for
quick access later on. The Integrated Help System is updated regularly as new features are added to the program
so that users always have the most current information.
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Individual Training
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A series of basic training sessions is included with the initial purchase of either CC-Assist.NET or CC-Assist 8.0.
Currently these training sessions are conducted by one of our training experts through a shared remote session
in which our trainers can see everything on your computer screen as they personally guide you over the telephone through
learning to use the program.
In order to accommodate turnover within your staff, additional/repeat training can be purchased as needed.
Accounting training for CC-Assist 8.0 is available for a fee on an hourly basis.
To obtain a list of available training lessons, fees or to schedule a training session, please Contact us.
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On-demand Support for Trained Users
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Support for CC-Assist.NET and CC-Assist 8.0 is provided for trained users at no additional cost during normal business hours. Our
support staff are knowledgeable and eager to help with any questions you may have.
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Free Webinars
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Chamber Data Systems periodically conducts free Webinars which cover select topics to help you use CC-Assist in
more advanced ways and to provide refresher classes in basic funtionality. Visit our Webinar Calendar to register
for upcoming Webinars.
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