Chamber Data Systems, Inc.
  Providing membership software to chambers of commerce since 1984
Customer Comments
 
 

 

Kristi M. Howell-Ikeda
President / CEO
Burlington County Chamber of Commerce
Mt. Laurel, NJ

"We have been a proud member of the Chamber Data Systems Family since 2003. CC-Assist has given us many capabilities to streamline staff time in managing our members. We are thrilled to now be using CC-Assist.NET.

The customer service provided to us by the team at Chamber Data Systems is second to none. They quickly respond to our problems and take every step to resolve our issues quickly & effectively. I couldn’t be happier with the product or the team at Chamber Data Systems."

 

Cathy Young
Director of Member Services
Lee's Summit Chamber of Commerce
Lee's Summit, MO

"Our Chamber has been a customer of Chamber Data Systems, Inc. since 1986. The ongoing training and support provided by Chamber Data Systems is the best in the business! Their team is more than willing to help and respond to issues, and they are willing to listen to suggestions for future enhancements. Some of our requests have already been incorporated into the current CC-Assist.NET program.

Since we implemented CC-Assist.NET we have improved office efficiencies, which have allowed staff to focus on more important things, such as member services and retention. A number of valuable features have been added to the program, for example, we can access our information faster and more efficiently and easily memorize custom reports for future use. In addition, the automatic integration of information and payments entered online through our custom New Member Application page, Members-only and the Calendar of Events CC-Assist.NET online pages have allowed us to receive more pre-payments and increase our number of new members more than what we had prior to utilizing this system."

 

Audra B. Gerty
Executive VP & CFO
Dutchess County Regional Chamber of Commerce
Poughkeepsie, NY

"There are so many enhancements with CCAssist.NET it’s hard to talk about them all, but we were really excited to be able to do the upgrade.

...members can add the event to their Outlook calendar, make a reservation, pay and receive an event confirmation and payment receipt all in about one minute.

We hope to recoup our investment with enhanced Web site advertising within our Membership Directory. The online calendar feature includes a way to upload logos, photos and other images with the event, and it’s very attractive.

My advice is that if you can possibly do it, go for it. [The Chamber Data Systems] team is AWESOMELY supportive and took care of any issues virtually instantly."

 

Mary J. Booth
General Manager/Membership Director
Granbury Chamber of Commerce
Granbury, TX

"I have worked with the Chamber Data Systems team for five years, and they continue to provide us with outstanding service and training for our organization. We made the upgrade from CC Assist 8.0 to CC Assist.NET over a year ago, and we are extremely pleased with all of the available features we now provide to our members. The entire database is user-friendly and allows for endless custom detailed reports, an event calendar with Web site registration, different billing cycles and much more. CC Assist is the perfect solution for managing a chamber's membership, and you will be thoroughly pleased with the product."

 

Katy Taggart
President
Flower Mound Chamber of Commerce
Flower Mound, TX

"We purchased CC-Assist 8.0 about four years ago and have been incredibly pleased with the result. We have now upgraded to CC-Assist.NET and we LOVE it.

Payments can be processed online and our A/R system is synching with QuickBooks. Now that members are paying online, we will have more “hits” on our Web site than ever. That will help the Chamber and our members. The streamlining systems found in CC-Assist.NET will free up your staff to focus on more “revenue generating” projects.

Finally, I have to say that the team at Chamber Data Systems are the definition of professional. They follow through with everything promised. They go above and beyond working with our crazy Chamber schedule and are very flexible in the training process. I cannot say enough good things about the support you will receive if your Chamber signs on with Chamber Data Systems."

Jackie Krawczak
Executive Director
Alpena Area Chamber of Commerce
Alpena, MI

"Chamber Data Systems continues to be an outstanding resource for our Chamber. Using Chamber Data Systems for our membership database and full accounting has allowed us to be proactive in communicating with our members, leading to higher retention rates. We appreciate the high level of support from the staff at Chamber Data Systems and would recommend using this system to any Chamber of Commerce."

 

Frankie Bertrand
Executive Vice President
Opelousas-St. Landry Chamber of Commerce
Opelousas, LA

" ...This accounting package is the greatest. The training and the service, when needed, is quick and prompt. Most of the time when I have a question/need help, it's done by e-mail. From membership management (can e-mail membership invoices), to payroll, accounts receivables and payables, and much, much more, it has served us well since 2000...."

 

Amy Savona
Vice President
Eastern Shore of Virginia Chamber of Commerce
Melfa, VA

"We continue to have a wonderful experience working with Chamber Data. The software is user-friendly, and the service has been stellar. Our representative has walked and re-walked us through many a lesson with patience, interest, and expertise."

 

Deb Mathis
Communications & Events Coordinator
Arkansas State Chamber of Commerce
Little Rock, AR

" ...we have been VERY pleased with the system. It is user-friendly and even those who are a bit "computer challenged" are able to send blast emails to committees or to generate reports with a bit of instruction. We've found that it addresses the needs of a chamber quite sufficiently. We have also been pleased with the technical support we've received from the CC-Assist staff. They are available, knowledgeable and willing to help us through whatever concern we may have-whenever we need them.'"

Enid Silberstein
Vice President
Boynton Beach Chamber of Commerce
Boynton Beach, FL

" I want you to know how much help your entire staff has been. With our move, came an upgrade to our computers, which meant we needed assistance from you folks. While everyone there is always helpful, Katie especially, has just been great! She worked with my computer guru, and Connie, and it goes without saying… ME! Thanks so much for the personal attention, which I know all your clients get, but you always make me feel like I'm the only one. "

Karen Patterson
Data Processing Manager
Fort Wayne Chamber of Commerce
Fort Wayne, IN

"The CC-Assist support staff is the best! They are always available with prompt, expert help whenever it's needed. And if their lines are busy and I leave a message, they always return the call promptly.

We recently upgraded from an older version of CC-Assist to CC-Assist 8.0, and we are thrilled with all of its additional features and increased ease of use. I can't imagine doing without it. I especially like the automation features such as the automated interface with Excel; I can populate an Excel worksheet with whatever I need directly from CC-Assist 8.0. The Verification Forms are a great help for keeping our membership information up-to-date. The security feature offers an easy way to specify various user access rights to the database. I could go on and on.

CC-Assist is a great tool for managing a chamber's membership. "

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