|
|
|
|
Overview
|
|
| |
... is a comprehensive membership and event management program designed specifically for
chambers of commerce and other membership-type organizations. CC-Assist.NET includes
integrated online services, online payment processing, and a QuickBooks interface. Unlike other "Web-based" software
programs, CC-Assist.NET allows you to continue to work offline when internet connectivity is not available.
It is a Windows program which runs in Windows XP/Server 2003/Vista. Following are highlights of its standard functionality.
|
|
|
|
| Online Services
|
|
|
|
Online Business Directory
|
Back to Top |
|
The Online Business Directory automatically links your CC-Assist.NET membership data to your Web site
and can be a great source of non-dues revenue. With the Online Business Directory you can easily customize
or create enhanced Member listings which may optionally include a colored background, company logo,
links to the Member's Web site, e-mail addresses, map of the Member's location, etc. In addition, you can
include business advertisements for select Members at the top of any of your business category listings.
|
|
|
|
|
|
Online Calendar of Events
|
Back to Top |
|
The Online Calendar of Events automatically links event information in your database with your Web site.
You can customize Event listings in your Web site using different colored backgrounds and images. You can
offer multiple levels of registration. Online registrations and online payments
for both Members and non-Members automatically integrate into the CC-Assist.NET database in real-time.
|
|
|
|
|
|
Online Members-only
|
Back to Top |
|
Members may log into a Members-only section of your Web site and view
and update their basic information. They may also view their account activity and pay open invoices online.
Any changes made by your Members through the Members-only section automatically integrate into
the CC-Assist.NET database in real-time. An audit log of these changes is available so that you can
easily view the changes which your Members have made.
|
|
|
|
|
|
Online Payments
|
Back to Top |
|
CC-Assist.NET provides the ability for you to accept online payments for open invoices in a Member's
account which are viewable through the Members-only section of your Web site and for online event registrations made
via your Online Calendar of Events. When a payment is processed, CC-Assist.NET automatically sends a payment
receipt via e-mail to the person making the payment and records the payment information in your CC-Assist.NET database.
|
|
|
|
|
|
|
| Membership Management
|
|
|
|
Membership Record Keeping
|
Back to Top |
- Member information Member records store important information
about a company and its representatives.
- Member coding Business category, USCC, and NAICS codes may
be assigned to Members. In addition there is a facility for creating
unlimited user-defined coding schemes that help you further categorize
Members (e.g., minority owned, legislative districts, etc.)
- Membership analysis Reports can be generated that analyze
Member data such as dues billing analysis and forecasting, dues income
by coding categories, rate at which Members join versus drop, retention,
etc.
- Rep communication A Rep's mailing address, phone, fax, e-mail
can be individually designated as that of the primary company, or
that of a different location.
- Rep attributes User-defined "Rep Attributes" help you specify
differences among Reps, (e.g., voting Reps, Reps who receive newsletters,
Reps who appear in the directory, etc.)
- Automatically move Rep info from one Member record to another
Saves you time when a Rep moves from one company to another.
|
|
|
|
|
|
Group/Committee Management
|
Back to Top |
|
Both Member and Rep Groups can be created to which you can
easily add appropriate Members or Reps. Entries are cross-referenced
so that the roster in a Group record shows all Members or Reps in that
Group, and a Member and Rep record display that Member's or Rep's participation
in any type of groupings, (e.g., committees, interest groups, etc.) Various
types of output (e.g., rosters, labels, faxes, e-mails, etc.) can be generated
for Members or Reps in specified Groups. A facility for creating invoices
for all Members or Reps in a Group simplifies billing.
|
|
|
|
|
|
Contact Management and Tickler Reminders
|
Back to Top |
|
Contacts on Members and prospects can be tracked, including contact
date, name of contactor, and notes on the contact. Entries are cross-referenced
so that the Contact module shows all contacts, a Staff Person record shows
all contacts made by a specific contactor, and a Member record shows all
contacts made on that Member. You can set contact reminders to alert you and your staff for follow-up contacts.
|
|
|
|
|
|
Referral Management
|
Back to Top |
|
Consumer inquiries can be referred to appropriate Member companies, and associated reports
can be generated and sent to referred members. Additionally, referrals made through your
Online Business Directory are automatically tracked and can be
reported to your Members via e-mail.
|
|
|
|
|
|
|
| Event Management
|
|
|
|
Event Record Keeping
|
Back to Top |
- Event information Event records store important information about
where and when an event is held, the event capacity, the different event registration offerings,
as well as an event's registrants and attendees.
- Event coding Event categories help you organize your events. They determine
which events are viewable in your Online Calendar of Events on
your Web site and provide a means by which people viewing your online calendar can easily
search for a specific type of event.
- Event analysis Event reports identify who attended an event, which registration
offering(s) were selected, who has paid or not paid for an event, total revenue generated
for an event, etc.
- Event communication Form letters and/or e-mails can be sent to your event attendees
to remind them of an upcoming event or to thank them for attending an event. Name tags and other
outputs assist in the organization of an event.
|
|
|
|
|
|
Multiple Event Registration Offerings
|
Back to Top |
|
An event can have multiple event offerings, (e.g. individual seats vs. table registrations,
sponsorship options, meal choices for a dinner, members discounts, etc.)
|
|
|
|
|
|
Group or Individual Event Registrations
|
Back to Top |
|
Event participants may register for any number of attendees and pay for and manage them
under a single registration. Attendees for an event may be named ahead of time or they may
be left unnamed as in the case where the registrant wants to register for a table of attendees
but doesn't yet know who the attendees will be. You can configure an event as to whether you
require attendee names or not.
|
|
|
|
|
|
Members-only or Public Event Registrations
|
Back to Top |
|
Event registration offerings can be set up to be viewable on your Web site by only Members
with their secure login or both Members and non-members.
|
|
|
|
|
|
Event Capacity Limitations
|
Back to Top |
|
A limit on online registrations can be set so that they do not exceed the total event capacity.
|
|
|
|
|
|
Automatic Event/Accounts Receivable Integration
|
Back to Top |
|
When an event registration which includes one or more charged-for event offerings
is completed, an invoice is automatically created. When a registrant pays for an event,
the corresponding payment is also created and applied to the invoice. Both the invoice and payment
information are cross-referenced in the Events, Members, and Accounts Receivable modules.
Therefore, not only does the Events module show which registrations have been paid for and how much is
still outstanding for the event, but also the invoice and payment can be viewed in both the Member's account;
and in the Accounts Receivable modules.
|
|
|
|
|
|
|
| Accounting
|
|
|
|
Accounts Receivable
|
Back to Top |
Accounts Receivable is built in, and fully integrated. A General Ledger Accounts module is included
which allows you to create and organize the accounts that you reference in your Accounts Receivable transactions.
You can produce a full set of Accounts Receivable reports and a limited set of General Ledger Reports.
- Dues billing and forecasting Member "Billing info" page stores
annual dues amounts, billing frequency (e.g., monthly, quarterly, semi-annually,
or annually), billing anniversary, next date for dues billing, so
that dues invoices can be created automatically for Members with billing
dates in specified month.
- Dues analysis reports compare dues billing amounts for specified
periods of time, and forecast upcoming dues billing for budget planning.
- Non-dues billing Invoices for charges other than dues are
easily created. Invoice "batches" separate various types of invoices
so that only invoices in specified batch(es) can be listed and/or
printed.
- Sales Tax for taxable items can be charged to taxable members. Amounts are
calculated for you and included in the invoice total based on the sales tax rate assigned to the invoice.
- Sales commissions can be tracked via invoice listings for a salesperson and/or grouped by salesperson.
- Open invoice listings can be produced that show total invoice
amounts billed, total credits (e.g., payments, credit memos) applied, and
amounts still outstanding for specified period of time. Aging reports
categorize open amounts in 30, 60, 90, 120 and more days late periods.
General Ledger Accounts
- Chart of accounts Setting up your organization's chart of
accounts is a simple process. Accounts can have ID's, titles and categories to
suit your accounting requirements.
- Financial reporting
You can run a Transaction Activity report in either a Detail or Summary format to view the
activity in each of the accounts in your chart of accounts within a specified period
of time.
|
|
|
|
|
|
QuickBooks Interface
|
Back to Top |
|
All Accounts Recievable transactions can be synchronized into QuickBooks utilizing the
CC Assist.NET QuickBooks interface, eliminating the need for monthly adjusting
entries or double entry.
|
|
|
|
|
|
|
| Output
|
|
|
|
User-defined "Memorizable" Reports and Output Items
|
Back to Top |
|
Reports and other output, (e.g., membership listing, rosters, retention analysis, online referral
history, billing analysis, labels, name badges etc.) can be created, printed, and/or saved as Word,
Excel, PDF or HTML type documents. Once a report's selections are defined, the settings can be stored
or "memorized" for easy retrieval by any staff member.
|
|
|
|
|
|
Automated Interface with Other Software Programs
|
Back to Top |
|
The following procedures can be performed seamlessly and automatically from within CC-Assist.NET.
- Word processing mail merge using MS Word XP/2003/2007
- Bulk or individual e-mail using MS Outlook XP/2003/2007
- Populate an MS Outlook XP/2003/2007 contact folder
- Populate an MS Excel XP/2003/2007 worksheet
|
|
|
|
|
|
Labels, Name Badges, Data Cards
|
Back to Top |
|
Labels, name badges, postcards, data cards can be printed
using both dot-matrix and laser printers. Carrier route codes can be
printed on labels, and for supported printers, POSTNET bar codes can
be included on labels.
|
|
|
|
|
|
Verification Forms (Printed or E-mail)
|
Back to Top |
|
Print or e-mail verification forms to your members to confirm contact information in preparation
for the printing of your annual membership directory. You may also direct members to view
and update their information online using the Members-only facility.
|
|
|
|
|
|
Export Files for a Membership Directory
|
Back to Top |
|
Export files can be created and sent to a publisher for use in generating
Member Roster, Rep Roster, and Business Classified sections of your
membership directory. For each, you can specify only the data items
and Member and Reps that you want. Eliminates time-consuming
re-typing and proofing.
|
|
|
|
|
|
|
| Usability
|
|
|
|
Security
|
Back to Top |
|
Very sophisticated security is built in so that user rights to any areas
of the program can be restricted as is necessary. An unlimited number
of Access Profiles can be stored for ease in assigning user rights.
|
|
|
|
|
|
Integrated HTML Help System
|
Back to Top |
A User's Guide and Reference Manual are instantly available
from the Help menu that appears in any area in CC-Assist.NET. A Table
of Contents, Index, and search capability expedite finding answers to
your questions.
Help topics which you want to be readily accessible for future use can be stored in a "Favorites" section for
quick access later on.
|
|
|
|
|
|
Flexibility and Ease of Use
|
Back to Top |
|
Overall navigation of CC-Assist.NET is efficient and intuitive.
A Module Explorer easily guides you to the area in the program in which
you want to work. Other helpful features include…
- Tabbed pages, toolbars, and "right-click" menus that simplify
navigation and function execution.
- Ability to open and work in more than one module at a time.
- Libraries that save you time because you can store data (e.g., transaction
line items, event offerings, invoice messages, etc.)
that you enter on a recurring basis so that it will be available for
retrieval when needed.
- "Sessions" view that identifies which users are currently
working in CC-Assist.NET.
- Facility to set up and maintain more than one database Switching
between databases is easy to do.
|
|
|
|
|
|
|
| Additional Services
|
|
|
|
Custom Programming
|
Back to Top |
|
CC-Assist.NET offers extensive flexibility in both functionality
and reporting. Even so, there may be times when a user has a specific
need that cannot be accomplished in the standard program. In such cases,
we can develop custom programs for you for a
reasonable fee.
|
|
|
|
|
|
Training
|
Back to Top |
|
We guide you each step of the way in learning how to use CC-Assist.NET.
Training sessions are conducted in a series of sequential
lessons by one of our training experts through a shared remote session
in which our trainers can see everything on your computer screen as they personally guide you over the telephone through
learning to use the program. No lesson lasts longer than an hour. The lessons are spaced at least one
day apart to allow trainees to complete a reading assignment and
practice exercise before continuing to the next lesson.
We teach some of the lessons at the time when you are actually ready
to perform the procedure. For example, when it is first time to create renewal dues
invoices in CC-Assist.NET, we schedule the lessons related to that procedure. Our
experience indicates that learning is enhanced when training is conducted in a “real
time” situation.
|
|
|
|